Accessibility Statement

Conformance Status The Web Content Accessibility Guidelines (WCAG) define requirements for designers and developers to improve accessibility for people with disabilities. They define three levels of conformance: Level A, Level AA, and Level AAA. This website is built and tested to WCAG 2.1 Level AA, and currently also meets the additional Level AA criteria introduced in WCAG 2.2. We believe that every person has the right to live with dignity, equality, comfort, and independence.

Measures to Support Accessibility SOS Fire Services takes the following measures to ensure the accessibility of our website:

Automated testing on every change: every page of this site is checked against WCAG 2.1 and 2.2 Level AA with axe-core, at desktop and mobile widths, before any change to the site is published. A change that would introduce a failure does not ship.

Manual keyboard testing: the site is operated by keyboard alone — tab order, visible focus, dismissing menus with Escape, and checking that what you have tabbed to is never hidden behind a fixed header or toolbar.

Alternative text is required, not optional: our content system will not accept an image without alt text, so a description cannot be forgotten when a page is published.

Colour and contrast: text colours are defined centrally and checked against every background they are used on, rather than against white alone.

Assessment Approach SOS Fire Services last assessed the accessibility of this website in September 2026, by self-evaluation. The assessment combined automated testing of every page with axe-core at two screen widths, which now runs on every change, with manual keyboard and focus testing, and manual checks of the criteria automated tools cannot evaluate — including reflow at 320 pixels, text resized to 400%, and touch target sizes. Automated testing alone identifies only a portion of accessibility barriers; testing with screen readers and other assistive technologies has not yet been carried out and is planned. If you encounter a barrier we have missed, the contact details below reach a person.

Technical Specifications Accessibility of the SOS Fire Services website relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

JavaScript

These technologies are relied upon for conformance with the accessibility standards used.

Limitations and Alternatives Despite our best efforts to ensure accessibility of the SOS Fire Services website, there may be some limitations. Please contact us if you observe an issue, and we will provide the information to you through an alternative method (e.g., via telephone support).

Third-Party Content Our website may link to third-party websites or use third-party plugins (such as maps or social media feeds). We cannot guarantee the accessibility of these third-party services, as they are not under our direct control.

Feedback We welcome your feedback on the accessibility of the SOS Fire Services website. Please let us know if you encounter accessibility barriers on our site:

Phone: (877) 256-0161

E-mail: info@sosfireservices.com

Postal Address: 19849 Nordhoff St, Unit #211, Northridge, CA 91324

We aim to respond to feedback within 2 business days.