Question 1

Who enforces fire code in Arcadia?

Accepted Answer

Arcadia Fire Department is the authority having jurisdiction in Arcadia. SOS Fire Services is licensed by the California State Fire Marshal (State Fire Marshal #E2390) and the CSLB (CSLB #976500) to inspect, service, tag and certify fire equipment throughout Los Angeles County. Provide the service address and any inspection notice so we can confirm the authority for your property.

Question 2

What information should I provide for extinguisher service in Arcadia?

Accepted Answer

Share the service address, the number and type of extinguishers, and the last service tags if available. Tell us whether you need inspection and tagging, recharge, replacement, pressure testing or staff training.

Question 3

How often must a commercial kitchen in Arcadia have its hood system serviced?

Accepted Answer

Every six months. California Title 19 and NFPA 96 require semi-annual inspection of commercial kitchen fire suppression systems statewide, and portable extinguishers need annual certification on top of that. We schedule around service hours so the kitchen keeps running.

Question 4

Can I arrange service for more than one type of fire protection equipment?

Accepted Answer

Yes. Tell us about your extinguishers, kitchen suppression system, special hazard equipment or food truck, and include any violation notice. We will confirm the scope and coordinate the work. Installation and engineered systems may need a site assessment.

Question 5

How do I arrange a visit in Arcadia?

Accepted Answer

Use the service request form for planned work. Share your address, equipment details and access hours so we can confirm a suitable appointment. Planned visits are scheduled separately from emergency dispatch. For a visit in Arcadia, include your service address in Los Angeles County, equipment details and any notice from Arcadia Fire Department. We confirm jurisdiction for the property before coordinating inspection or correction work.

Question 6

What should I do if a system has discharged or my business is shut down?

Accepted Answer

Call (877) 256-0161 for emergency fire protection support. Explain the equipment involved and your location so dispatch can confirm availability and an arrival estimate. For an active fire, call 911.

Question 7

How often do fire extinguishers need service in Arcadia?

Accepted Answer

Every year, and also after any use, when an inspection shows a problem, or when a hydrostatic test is due; a test due in the same calendar year is done at the annual service (California Title 19, Section 575.1). The licensed company must give you an itemized invoice of the work and parts, and service cannot be performed more than 30 days before the due date unless you approve it in writing.

Question 8

What does the Arcadia annual fire inspection check for extinguishers and hood systems?

Accepted Answer

Extinguishers rated at least 2A-10BC for each 3,000 square feet with no more than 75 feet of travel, serviced annually and tagged by a company licensed by the State Fire Marshal and the City of Arcadia; a Class K extinguisher within 30 feet of commercial cooking equipment; and hood and duct systems serviced every six months or after activation by a C-16 company also licensed by the city.

Question 9

What should I ask a fire extinguisher service company for in Arcadia?

Accepted Answer

Proof of a valid and current City of Arcadia business license, which the Arcadia Fire Department's consumer alert tells businesses to ask for. The alert also says to check that the technician carries identification from the company you chose and not to permit service you did not request or that is not required; the department does not send service companies to businesses. SOS holds a City of Arcadia business license.

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